TERMS AND CONDITIONS OF BUSINESS 1/08/2016 – REVISED

1. General;

Reactive Motors Ltd T/A Reactive Welding, 14 Ellensborough Crescent, Kiltipper, Dublin 24 is hereby referred to as Reactive Welding hereby refers to processes used by Reactive Welding either singular or multiple such as welding, grinding or metal polishing to obtain the desired results for a customer. Goods, items, articles of work either a single component or dismantled into many separate components that is either given to Reactive Welding or discussed in a view to finishing by the customer will hereby be referred to as item(s).

2. Estimation, Costs and Invoices;
In order to provide guidance for the process of welding our customer’s vehicles, the following has been developed to minimise ambiguities during the fabrication and welding process.

Due to the comprehensive nature of our welding process, estimates of the total cost of the welding project cannot be given at any time. It is most important that this be understood and accepted. If you have any questions, please don’t hesitate to ask them. We can ‘informally’ let you know how much we feel that the total cost ‘may’ come to, however it is hard to ascertain an accurate figure as often there can be unforeseen horrors hidden in the depths of the vehicle that we cannot account for on initial inspection.

In the event of a customer initiated “hold” on work, a €150.00 per month storage fee will be assessed until authorisation of works to be continued.

Welding and Fabrication charges apply to “time and materials”. Quality, comprehensive restorations of classic vehicles take time, and will be expensive. Time spent on projects is documented by time clock. A list of materials used within the billing cycle is included on the invoice.

Invoices will include an item titled generically “Consumables”, which will include such items as cleaning solvents, rags, sanding disks, grinding disks, sealant, costs, etc. These items are impossible to quantify, but are clearly related to the cost of restoration.

3. Quality of work and delivery;

Reactive Welding nor its suppliers can be held responsible for any damage or dissatisfactory results caused or achieved in the process of carrying out works other than loss of goods or damage by negligence to item(s). All procedures and processes applied to item(s) are done so solely at customers own risk no responsibility will be taken by way of damages to items through the finishing process.

Reactive Welding makes no claims nor warranties as to the results or quality of any estimated finish or achieved result. Reactive Welding will at its own discretion offer to re-apply works if it believes the achieved result is substandard or below the standard that it deems acceptable based on a number of factors such as the shape, quality of metal, composition of metal, corrosion, purity of metal, thickness of metal, age and condition of metal for any given item(s). Dissatisfactory results or damages must be drawn to the attention of Reactive Welding on delivery.

Any dispute arising from such issues must be made to the company and in writing by post or email at its trading address within 7 days of invoice date. No responsibility for damage or quality of finishing will be granted unless Reactive Welding has made a declaration of receipt of such notice in writing. All areas of corrosion will not be removed unless it makes part of the works job sheet signed by the customer before works commencing and no responsibility will be taken by Reactive Welding to remove such areas.

4. Payment:

Payment is due prior to delivery or collection of goods unless a trade account has been opened or late payment agreed. Payment is required in cleared funds, payable by bank transfer, cheque or cash. We do not presently accept cards. Any agreement to accept a reduction of an invoice due must be agreed by Reactive Welding in writing. No verbal agreements made or suggested by any employee or reprehensive will be binding unless made in writing by a authorised representative or employee of the company.

Goods remain the property of Reactive Welding until paid for in full. Failure to make payment within 7 days of invoice may, at Reactive Welding’s own discretion, accrue storage charges at a rate of five percent of invoice value per calendar month. Failure to make payment for services within 14 days of date due may result in Reactive Welding disposing of customers goods at “scrap metal” value. Customers experiencing payment problems should notify Reactive Welding and make a minimum payment arrangement of 50% of the amount due to avoid such action. Reactive Welding cannot be held responsible for any loss resulting from the disposal of customer’s goods. Reactive Welding may at its own discretion sell bad debts to a third party company after a period of 28 days from the due date